Refund and Return Policy

Incas maintains the following return policy for all the products on our website.
Refunds are issued under the following circumstances:
  • Your product is damaged
  • Your package is returned to our warehouse as undeliverable
  • Your package has not arrived after 6 weeks and the address for the order was correctly entered
If you wish to return your product, please send us an email at and we will help you resolve the issue.
We offer secure and fast payments with PayPal and Credit Card payments at checkout. All charges (excluding Thailand) are made in US Dollars (USD) at the most current exchange rates.
Our website is 100% verified and all transaction and customer information is securely encrypted using SSL encryption technology.
If you have any problems getting your card payment accepted, please email and we will help you make your payment.
Your credit card and privacy information are safe and are not sold to any third parties. For more information, visit our Privacy Policy page here.